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While my story is still in progress, I want to say that the positive reviews regarding Marty's professionalism and excellent effort level are absolutely totally earned. Marty took my vehicle in, had a diagnosis in 24 hrs, and communicated quite a bit of info to me clearly and respectfully about the repairs needed. Because an extended warranty is involved Marty even sketched out his best and worst case scenarios, but still took on the heavy lifting of making the calls, etc. This level of personal effort for a new customer demonstrates that this man is operating a business based on a personal committment to giving one's best honest effort just because it's the right thing to do, and that is exemplary! My journey is still in progress due to roadblocks beyond his control, but throughout Marty has been the consumate courteous professional the likes of which are rarely found. This may well be one of the stories he describes starting with "You wouldn't believe what I had to go through ....", but mine starts with "I can't believe what this man is doing to help me get through this..." Rock on Marty and staff!